Customer Delight
Ways to Build Customer Loyalty for Your Ecommerce Business
Discover strategies to boost customer loyalty in your e-commerce business. Learn how personalized rewards, effective communication, and data-driven insights can create lasting relationships, increase repeat purchases, and enhance your brand's long-term success.
Sneha Adhikari , Eshopbox
August 18, 2024
Customer Delight
Building Customer Loyalty: Strategies for Repeat Purchases
Learn what repeat purchases are, and the key strategies brands should implement to build a lasting connection with their audience.
Suraj Verma, Eshopbox
July 12, 2023
Customer Delight
Eshopbox's custom packaging solutions: How personalised packaging can boost your brand value
Learn how custom packaging enables ecommerce brands to create a lasting impression on customers, increasing the chances of repeat purchases and customer loyalty.
Versha Kamwal, Eshopbox
May 1, 2023
Customer Delight
How to create the perfect Customer Experience (CX): 11 ways to become a brand differentiator in ecommerce
Learn what is meant by Customer Experience and how ecommerce brands can leverage it to delight customers, drive ecommerce sales and boost revenue in the long run.
Versha Kamwal, Eshopbox
February 28, 2023
Customer Delight
5 excellent ways to delight customers with branded shipping
Learn what is meant by branded shipping and how can D2C brands can use it to create a distinct brand identity, enhance customer experience and build loyalty.
Yukta Anand, Eshopbox
September 21, 2022
Customer Delight
Post-purchase dissonance: 7 clever ways to reduce it and boost retention rates
Learn what is meant by post-purchase dissonance and how ecommerce brands can prevent customer churn by focusing on the post-purchase experience to build loyalty.
Versha Kamwal, Eshopbox
July 22, 2022
Customer Delight
5 great examples of post-purchase experience to increase customer loyalty
Learn what is meant by post-purchase experience and how you can drive loyalty with real-life examples worth copying.
Versha Kamwal, Eshopbox
July 6, 2022
Customer Delight
Custom packaging: An ecommerce strategy to stand out
Learn what is custom ecommerce packaging, and why custom packaging is a crucial part of ecommerce fulfilment that helps ecommerce brands to enhance customer experience.
Versha Kamwal, Eshopbox
December 27, 2021
Customer Delight
5 ways to create a fantastic ecommerce order tracking page to delight your customers
Learn what is an ecommerce order tracking page and how to create an impactful page that enhances customer experience during ecommerce fulfilment and drives retention.
Versha Kamwal, Eshopbox
December 20, 2021
Customer Delight
How to manage post-purchase exceptions in ecommerce fulfilment
Learn how ecommerce brands can delight their customers even in unavoidable circumstances during ecommerce fulfilment with Eshopbox's customer portal.
Versha Kamwal, Eshopbox
December 7, 2021
Customer Delight
Touchpoints during returns to bring customers back
Learn what is meant by customer touchpoints and how ensuring key touchpoints into your return process, can help you build a more transparent, seamless, and worry-free experience.
Versha Kamwal, Eshopbox
December 3, 2021
Customer Delight
Win customers for life with post-purchase evaluation
Learn how ecommerce brands can create brand differentiation during the post-purchase evaluation stage and retain more customers.
Versha Kamwal, Eshopbox
November 9, 2021
Customer Delight
How to drive customer loyalty with post-purchase interactions
Learn how ecommerce brands can engage with customers in the post-purchase phase to delight them and make them life-long customers.
Versha Kamwal, Eshopbox
October 20, 2021
Customer Delight
How to drive ecommerce success with customer experience
Learn what is ecommerce customer experience and how ecommerce brands can improve customer experience that can help them increase customer lifetime value, brand equity, and revenue.
Versha Kamwal, Eshopbox
October 5, 2021
Customer Delight
6 brilliant ideas to turn refunds into exchanges
Learn how ecommerce brands can repacture the lost revenue by persuading customers to buy something else through easy exchanges and increase customer retention.
Versha Kamwal, Eshopbox
September 19, 2021
Customer Delight
Redefine customer experience with post-purchase notifications
Learn what is meant by post-purchase notifications and how ecommerce brands can leverage order updates to deliver a world-class customer experience and increase customer loyalty.
Versha Kamwal, Eshopbox
September 15, 2021
Customer Delight
Clearing account: Key to organising your ecommerce accounting
Learn what are Clearing Accounts and how they can help ecommerce brands manage the money flow and stay on top of cash traffic patterns.
Versha Kamwal, Eshopbox
February 17, 2021
Customer Delight
Ecommerce Accounting: Why is it different
Learn what is ecommerce accounting and how its unique aspects make it different from traditional accounting.
Versha Kamwal, Eshopbox
January 11, 2021