Online shopping is not just a trend but a way of life. It continues to redefine commercial activities across the country. In fact, experts predict that the ecommerce boom will only gain more traction, even in countries where online shopping is already widespread. Now, as an online business owner in this fast-paced digital landscape, you're well aware of the immense opportunities that lie within the ecommerce realm. But let's face it, scaling an online business comes with its fair share of challenges. And one major hurdle is efficient order fulfilment.

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It can be frustrating for a customer to make a purchase online only to be left waiting for ages for your package to arrive. That's one of the reasons why streamlined order fulfilment is crucial for your business. It is the secret ingredient that keeps customers happy, builds brand loyalty, and fuels business growth.

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In this blog, we will look at the challenges you may face in running an ecommerce business and how efficient order fulfilment and streamlined operation can help you embark on an exhilarating journey of ecommerce success.

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What are the most common challenges in order fulfilment?

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To begin with, order fulfillment involves everything from preparing to delivering customer orders. However, as ecommerce brands grow, they often encounter challenges in executing all the processes smoothly. Let's talk about three common challenges:

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1. Not knowing how much inventory you have

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Firstly, one big problem is not being able to see and control the inventory properly. This means you might not know how much of a product you have, where it is, or if it's available to send to customers. This can happen if brands use outdated systems or don't have good ways to track their inventory. When companies don't have this information, they can run out of products or take a long time to send orders, which makes customers unhappy and can hurt sales.

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To fix this, you as an online business owner can use special software that helps you manage your inventory in real time. The state-of-the-art technology can update you on how much stock you have and where it is. The modern systems make use of barcodes to help keep track of the products.

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2. Doing things manually which can be automated

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Secondly, another problem is when you do things manually and it takes a lot of time. This means you as an ecommerce brand use paper forms or spreadsheets to process orders, which can lead to mistakes and delays. It also takes up a lot of manpower that could be used for other important things such as generating more sales.

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To solve this, the best way is to make use of special systems and tools that help automate order processing. These systems can take care of tasks like entering and checking orders automatically. The latest technology can also connect with the your online store or sales channels to make things go faster. These tools can help reduce errors and speed up the process.

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3. Not having efficient warehouse operations

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Finally, it is very important to have an efficiently working warehouse for order fulfilment. But sometimes, companies struggle with things like having a disorganized layout, not knowing where things are, or not using the best methods to pick and pack products. When the warehouse isn't efficient, it can lead to mistakes, longer processing times, and higher costs.

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To make the warehouse work better, ecomerce brands can use special systems called warehouse management systems (WMS). These systems help with organizing inventory, automating picking and packing, and giving real-time updates on what's happening in the warehouse. They can help companies use the warehouse space better, pick products faster, and reduce unnecessary movements.

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Benefits of using Eshopbox for order fulfilment

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Eshopbox is a helpful tool for businesses that want to make order fulfilment easier. Here are some of the benefits of using Eshopbox:

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1. Improved inventory management

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To begin with, online businesses can keep better track of their inventory with Eshopbox. Brands can see in real-time how much stock they have, where it is located, and if it's available to send to customers. This helps them avoid running out of products or having too much stock. By managing inventory well, businesses can keep their customers happy and avoid losing sales.

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2. Order processing automation

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Eshopbox automates the process of handling orders. Instead of doing everything by hand, the system takes care of tasks like entering and checking orders automatically. Besides, this saves time and reduces mistakes. The system also decides which warehouse or fulfilment centre should handle each order, making the process faster and more efficient.

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3. Warehouse management optimization

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As a matter of fact, having a well-organized warehouse is important for smooth order fulfilment. Eshopbox helps with this by optimizing warehouse management. It suggests the best layout for the warehouse to make the most of the space available. Additionally, it also helps with the picking and packing processes, making them more streamlined and accurate. By using Eshopbox, businesses can save time, reduce errors, and get orders out to customers faster.

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4. Seamless integration with carriers

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Eshopbox works well with different shipping companies. This means that businesses can easily generate shipping labels and track shipments in real time. Moreover, it also helps businesses choose the best shipping option based on cost, speed, and quality of service. By integrating with carriers, Eshopbox simplifies the shipping process and ensures a smooth experience for customers.

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How Eshopbox fulfilment works

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1. Send your products to Eshopbox facilities

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When you partner with Eshopbox, the first step is to send your products to our advanced storage centers. You will get the best facility to store your items, strategically located closer to your customers. Above all, this saves you time and 44% reduction in shipping costs. Moreover, with Eshopbox, you can delight your customers by delivering to their doorstep within just 2 days.

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2. Make your products available multiple sales channels

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Eshopbox seamlessly connects with popular online marketplaces and shopping carts. This means you can easily list your products on over 30 different sales channels from a single place—Eshopbox’s simple-to-use dashboard. It's as easy as managing all your sales channels in one location. Eshopbox also offers a fast inventory synchronization feature across all your channels in just 5 minutes.

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3. Sit back and relax

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Once your products are in the Eshopbox facilities, the entire order fulfillment process will be taken care of. Automated systems are used to import, pick, pack, and ship your orders from the most suitable fulfillment center. This ensures fast and efficient delivery to your customers and help you keep your promise of quick shipping. With Eshopbox, you can expect an impressive 99.63% on-time order processing rate. Moreover, Eshopbox covers more than 28,000 serviceable pin codes across India.

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4. Provide your customers with real-time order updates

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In the case of marketplace orders, Eshopbox updates the order status on marketplaces to maintain smooth communication and information flow between you and your customers.

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For your website orders, Eshopbox provides a branded order tracking page for your customers. They can easily track their orders using this page. Additionally, Eshopbox also keeps your customers informed about their orders through proactive order updates sent via email and SMS. This way, your customers stay informed and engaged throughout the entire fulfillment process.

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By following these simple steps, Eshopbox streamlines your fulfillment operations, enabling you to focus on growing your business while providing a seamless experience for your customers.

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Bottom line

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To conclude, Eshopbox’s end-to-end fulfilment services allow you to each step of the process in one place. Enjoy seamless order fulfilment with Eshopbox by:

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• Making informed decisions with data driven insights
• Placing your inventory across the country
• Tracking orders throughout the fulfilment journey
• Getting notified to order exceptions to take quick action
• Seeing detailed inventory updates to all sales channels

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Streamline your fulfillment process with Eshopbox and take advantage of these benefits and enjoy a seamless end-to-end fulfillment experience. Simplify order fulfilment and delight your customers every step of the way.