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The advanced way to manage inventory, orders and payments
Say goodbye to the endless spreadsheets, emails, and headaches and say hello to your team’s commerce launchpad. Hit your goals, without friction.
One Place to Manage Everything
Collaborate
and our experts to keep everyone on the same page.
Visualize
Get a unified view of all your commerce operations in one place and visualize your work moving through multiple stages, as you had like it to.
Stay in Sync
Actionable dashboards
Notifications and Alerts
Transparency and Accountability
agility, accountability, and peace of mind.
Supply chain visibility
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Inventory transparency
Drill down view of inventory by location, unit and status.
Transaction history
Complete access to detailed activity logs of almost every type of transaction processed.
Powerful Workflows
Workflows to fit your team and company’s needs — so everyone tackles the right tasks at the right time.
Consignment workflow
Send and recall inventory from Eshopbox fulfilment centres (FC) with ease. Track movement in real time. Full proof exchange of documents for seamless movement of goods.
Orders workflow
Payment workflow
Handle complex invoicing and payout scenarios as you scale across revenue channels. Track overdue payments, excess expenses and policy breaches. Efficient, clean, and one less heartache for the finance team.
Manage exceptions
Set warning thresholds and receive alerts when items like inventory levels, order flow or payment status fall out of line. Learn how to manage such cases from our extensively documented resources.
Intelligent order routing
Optimise your inventory distribution
Plan your inventory holds across geographies with metrics to help you take the right decision. Create and deliver consignments to FC locations best suited for optimal sell throughs.
Automate Everything
Sell multichannel, omnichannel, any channel
Virtually any sales channel can be connected to the Eshopbox platform. Relay inventory and fetch orders automatically from any channel to drive sales.
Set custom rules
Create custom rules to automate expense calculation, packaging selection, courier allocation, order replenishments and more. If you can imagine a use case, you can design it.
Empower developers
Get real time data and use RESTful APIs to customize workflows and develop seamless integrations to supplier portals, shopping carts, marketplaces, ERPs and more.
End-to-end Customer Experience
Offer superior tracking and returns with the convenience and transparency your customers want. Deliver an
engaging, on-brand post-purchase experience that inspires customer loyalty.
Ship smarter
We partner with multiple national carriers so that you can get started immediately, no integration work needed. Personalize your shipping labels, customer notifications, and more to offer a unique, branded experience.
Tracking that goes the extra mile
Your customers are binge watching their tracking information. Give them the constant, detailed updates they’re looking for.
Returns that build customer loyalty
Offer customers an easy to use self service portal to initiate and track their returns and refunds. Attract customers for repeat purchase after a positive return experience.
