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Warehouse Management System

OverviewFeaturesImplementation
Warehouse management System

Fulfil Flawlessly, Scale Fearlessly

One system to run your ecommerce business end-to-en
Warehouse management System

Scale with the next-gen app designed for high performing warehouses

No more switching between multiple tools to manage inventory, fulfil orders and handle returns. Get a warehouse management system that does it all seamlessly from one platform and scales as you grow.

Setup is simple

Setup is simple

Get up and running within minutes. Sync your inventory, integrate your sales channels, and start selling right away. No hassle, only efficiency!
Switch seamlessly

Switch seamlessly

Experience a personalized and smooth onboarding process with our experts. We help you with quick transition.
Keep growing

Keep growing

From smart stock control to streamlined fulfilment, every feature is built to streamline operations of your modern warehouse.

Optimize warehouse. Drive operational
excellence

Receive inbound inventory with ease

Receive inbound inventory with ease

Ditch the spreadsheets and errors! Eshopbox equips you to seamlessly track and manage inbound inventory as it arrives, ensuring each item is accurately accounted for and stored just where it needs to be.

Manage purchase orders & reconcile inventory

Barcode inbound boxes & items while receiving

Conduct quality checks and categorise into sellable & non-sellable inventory

Remove non-sellable inventory

Complete control over your inventory

Complete control over your inventory

Always stay ahead of demand with Eshopbox. From on-the-go counting to real-time multi-channel syncing, Eshopbox equips you with the tools to optimize your inventory and boost sales.

Track inventory across locations & status

Track inventory using serial numbers & batches

Automatically sync all your inventory across multiple channels

Sell more with virtual kits

Supercharge your order fulfilment

Supercharge your order fulfilment

Boost your fulfilment efficiency by up to 60%! Eshopbox streamlines every step of your order fulfilment journey, ensuring a seamless experience for you and your customers.

Route orders based on inventory availability or proximity to customers

Split orders into multi-shipments

Automatically put risky orders on hold

Verify shipping address with customers

Flawlessly handle returns

Flawlessly handle returns

Eshopbox takes the confusion and complexity out of returns and makes it simple for you. Our system handles returns from pick up to claim filing and everything in between, keeping your customers happy and your business running smoothly.

Auto-schedule return pick-up

Receive and acknowledge returns

Perform scan-based QC and sort returns

Capture proof for damaged returns

Transparency at every step

Transparency at every step

Gain complete visibility into warehouse operations, inventory levels, and order status, keeping you informed and in control at all times.

Product & inventory report

Orders & return report

Inventory forecast report

Regional utilization report

The results speak for themselves

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“Product & inventory reports are now clear.”
"Multi-channel management has simplified the workflow."
"Claim filing reports makes returns handling easier."
"Order accuracy improved, all thanks to barcode scanning."
“Product & inventory reports are now clear.”
"Multi-channel management has simplified the workflow."
"Claim filing reports makes returns handling easier."
"Order accuracy improved, all thanks to barcode scanning."
"On auto-pilot mode since Eshopbox’s WMS."
“Managing warehouse has never been this simple.”
“Overview of entire warehouse right at your fingertips.”
“Every channel is synchronized in harmony. Just perfect”
"On auto-pilot mode since Eshopbox’s WMS."
“Managing warehouse has never been this simple.”
“Overview of entire warehouse right at your fingertips.”
“Every channel is synchronized in harmony. Just perfect”

Enhance accuracy at every fulfilment stage

Operational visibility across locations

Operational visibility across locations

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Comprehensive view of fulfilment journey

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Centralized visibility across locations

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Streamlined operations & better decision-making

Blue collar friendly. Quick adaptation

Designed for intuitive, efficient on-site use

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Simple, easy-to-use system

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Clear, step-by-step guidance for every task

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Boosts team productivity and efficiency

Fast. efficient. 100% scan-based

Fast. efficient. 100% scan-based

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Scan-based processes built for accuracy

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Efficiency across warehouse operations— picking, packing, shipping and returns

Maximum flexibility with mobile-first technology

Maximum flexibility with mobile-first technology

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Intuitive & mobile-friendly interface

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Manage warehouse operation from anywhere, anytime.

How it Works

01
Setup your warehouse

With just a few clicks, you can set up your warehouse locations and connect your sales channels.

02
Add your inventory

Next, simply add inventory to your preferred sales channel and start selling.

03
Manage your fulfilment

Once orders start flowing, we seamlessly fulfill and handle your returns.

Warehouses that
use Eshopbox WMS experience

99.5%

Shipping accuracy

30%

Faster shipping

100%

Scan-based operations

Frequently Asked Questions

What is Eshopbox Warehouse Management System (WMS)?

Eshopbox WMS is an end-to-end software solution engineered for warehouse operational efficiency through automation.  The platform acts as a centralized system to optimize all aspects of fulfillment—from inventory management & fast order processing to seamless returns handling & detailed performance reports. Eshopbox WMS consolidates every function into one scalable, user-friendly solution enabling you to run your warehouse on auto-pilot with significant accuracy in the fulfillment process, reduced operational costs & fewer SLA breaches.

Who are the ideal users for the Eshopbox WMS?

Eshopbox WMS is suitable for businesses in the ecommerce & logistics industry. From online retailers & wholesalers to third-party logistics providers, the platform is built for brands looking to automate operations in high-performing warehouses with high-volume inventory across locations. Our WMS solution is developed for companies looking to improve their order accuracy, automate warehouse operations, streamline return management & gain complete control over their inventory & orders across sales channels.

How does Eshopbox WMS benefit my warehouse operations?

Eshopbox WMS is built to automate the entire warehousing operation. From inventory reception & storing to maintaining the efficiency of the pick, pack & ship process, our platform gives real-time visibility across multiple locations and ensures adherence to SLA with advanced tracking across operations. It makes your business more scalable by automating error-prone tasks with 100% scan-based operation, optimizing workflow throughout the fulfillment journey, offering data-driven insights & improving customer experience.

What advantages does Eshopbox WMS offer compared to other warehouse management systems?

Eshopbox WMS is distinct in its ability to automate the entire fulfillment & returns journey, significantly reducing manual intervention. It gives a unified view of all warehouse activities and allows real-time tracking & management from a single platform. The WMS is designed for advanced exception handling, enabling prompt response & faster return processing workflows, and reducing discrepancies in operations. The platform’s mobile-friendly nature makes it accessible for warehouse staff to adapt quickly with minimal training. Additionally, the 100% scan-based & intelligent order-routing capabilities of Eshopbox WMS, makes it an invaluable tool for modern warehouses.

What are the steps to start using Eshopbox WMS?

Getting started with Eshopbox WMS is a quick & simple process. The first step is connecting your sales channels or online store with the system. Next, Add all your fulfillment locations to route your orders & fulfill them. The system would automatically sync your inventory & orders from the connected sales channel, and you are all set up to begin. You can now immediately begin picking, packing & shipping orders as they are fetched by the software. The WMS will instruct you throughout the order processing & fulfillment stage, making warehouse operations more manageable.

What equipment and resources do I need to set up Eshopbox WMS in my warehouse?

Setting up Eshopbox WMS in your warehouse would require certain equipment & asset planning. It is crucial for ensuring smoother implementation & efficient fulfillment operation. While Eshopbox WMS is designed to function with different warehouse setups, having these basic lists of assets is essential for perfectly setting up your fulfillment location and getting started.

List of Assets required

What training options are available for my team to learn Eshopbox WMS?

Eshopbox WMS is designed to be intuitive & blue-collar friendly. So it minimizes the need for extensive training and is also accessible by your warehouse staff with less technical experience. But for efficient utilization of the WMS, Eshopbox offers comprehensive training sessions to ensure your team can get maximum benefits. The sessions will include familiarization with all essential functions for quick proficiency of your workforce. For ongoing support, our dedicated success managers offer personalized guidance & help with the quick resolution of issues via support tickets.

How long does the implementation of Eshopbox WMS typically take?

Several factors play a key role in the implementation timeline of Eshopbox WMS. But the major ones include:

Warehouse Complexity: With extensive facilities housing a large number of SKUs, the picking process becomes more intricate. It would require more time in terms of accuracy & implementation, compared to smaller units.

Data Migration: The volume & complexity of the data while migrating & configuring from your existing system into Eshopbox will impact the implementation. More data would mean ensuring a thorough transfer, which is crucial for accurate operations.

Customization: With the distinct nature & specific business requirements of a business, the implementation period can vary. Even though Eshopbox WMS is designed to flexibly align with every warehouse setup, significant customization would mean more implementation time.

Internal Resources: It plays a vital role in implementation as your team’s dedication & technical expertise, who would be readily available to collaborate with Eshopbox’s specialists will significantly & expedite the setup.

Other factors that might impact the implementation timeline include integrations with the sales channels, the readiness of your infrastructure, and your staff’s scope of training.

Can Eshopbox WMS integrate with my current systems and platforms?

Eshopbox WMS is built for flexibility & versatility to seamlessly integrate with a variety of systems commonly associated with warehouse management such as sales channels, marketplaces, ERPs & Shipping partners. It effortlessly connects to popular platforms like Shopify, Magento, WooCommerce, Amazon, Flipkart, Tally, Zoho Books, and more. Our WMS also supports custom API integrations for businesses that have custom operational needs. These integrations ensure a smooth flow of data, synchronizing operations & reducing the need for manual data handling, minimizing the risk of frequent errors. Our integrations are designed for future scalability, making shifts or incorporation into new systems easier.

Is Eshopbox WMS compatible for use on mobile devices?

Eshopbox WMS is designed to be responsive, & mobile-friendly, enabling your warehouse staff to easily adapt, seamlessly operate it using hand-held devices, and improve productivity. The platform’s mobile responsiveness supports performing a comprehensive range of warehouse activities directly from these hand-held devices which include, picking, packing, and transferring inventory from one shelf to another. This flexibility allows staff to scan barcodes & access critical information from anywhere inside the warehouse.

How can I customize Eshopbox WMS to meet the specific needs of my business?

Yes, Eshopbox WMS offers businesses the flexibility to tailor the functionality as per their specific operational requirement. The system would provide you a range of customization options where you can choose between scan and non-scan workflows, the insight reports could be scheduled depending on the performance indicators most relevant for your current analysis, & custom API for seamless integrations, ensuring our system aligns well with your specific needs.

Does Eshopbox WMS support connectivity with printers and other warehouse hardware?

Yes, Eshopbox WMS offers connectivity with different warehouse hardware devices which includes printer types supporting barcode, label, and invoice printing. The interface also easily connects with CCTV systems and other installed camera setups in your warehouse. For automatic weight & dimension capture, the WMS also connects with auto weight-capturing machines such as Falcon. All of these integrations eliminate the need to manually enter data risking errors, and speed up the shipping process.

Learn more how to setup your warehouse printers

How does Eshopbox WMS help in optimizing warehouse storage and space utilization?

Eshopbox WMS offers several features in terms of optimizing warehouse storage & improving space utilization. Our WMS follows the approach of segmenting your warehouse into different storage zones. The system meticulously maps each shelf & storage location in these zones and assigns unique barcodes to them, enabling the creation of scan-based workflows and storage mapping. This precise system ensures minimizing the travel time for pickers & ability to utilize the maximum space inside the warehouse.

What solutions does Eshopbox WMS offer for managing warehouse exceptions and disruptions?

Eshopbox WMS provides various solutions to manage exceptions & disruptions inside the warehouse. these include:

  • Item marked ‘Not Found’ during picking, Item marked ‘Mark found’ when located
  • Dedicated process for orders ‘failed to RTS’ & ‘Failed Handover’
  • Flexible stock movement with Shelf Transfer

How does Eshopbox WMS streamline the picking and packing processes?

Eshopbox streamlines the picking & packing process through a combination of intelligent workflow. It leverages algorithm & barcode mapping to optimize the most efficient picking route. The system supports both zone-wise & batch-wise picking approaches, significantly reducing the travel time for your warehouse staff.  For the packing process, our WMS suggests the right packing material based on certain factors, & for multi-item orders, it utilizes pigeon-holes sorting system resulting in a scan-based packing process verifying the accuracy of each item in the order.

What technologies does Eshopbox WMS use to improve accuracy in warehouse operations?

Eshopbox WMS utilizes a suite of technologies to automate warehousing operations and improve efficiency. These include a barcode-scanning system, mobile compatibility & integration with all major barcode printers, CCTV integration & the incorporation of auto-weight capturing machines. All of it adds a layer of precision & operational effectiveness—from order picking to the shipping process.

Besides, our WMS also provides real-time data analytics, offering immediate insights into warehouse performance, and suggesting areas for improvement. Beyond these capabilities, here are some other ways how our WMS enhances warehouse activities:

  1. Totes for Inventory management
  2. Complete scan-based workflow
  3. Advance returns handling, streamlining a complex process

How does Eshopbox WMS help in determining the right packing material for my orders?

To determine the right packaging material for each order, Eshopbox WMS make intelligent packaging recommendations through the following features:

  1. Creation of customized packaging material
  2. Intelligent recommendation for packaging material based on factors like order content & shipping requirements
  3. Flexibly assigning packages to orders by Manual Mapping of Packing Material
  4. Performing packaging verification

What types of reports and analytics are available through Eshopbox WMS?

Eshopbox WMS has a comprehensive suite of reports, giving descriptive insight into your brand’s overall performance. The system offers detailed metrics about sales performance, order & return fulfillment performance, SLA compliance, order exceptions, inventory levels, shipping performance & other custom performance reports. Each report highlights anomalies & areas of attention, helping you optimize your logistics in the best possible way & make informed decisions.

How does Eshopbox WMS ensure the security and privacy of my data?

Eshopbox WMS prioritizes user security & privacy of data. That’s why our approach to user protection is multi-layered. Our system employs robust security measures which begin with secure user authentication & regular audits ensuring the system’s resilience. Our system also features advanced role-based control, providing each user with the required level of access. Our WMS is designed to comply with industry-standard security protocols, and data protection regulations & maintain operational integrity, safeguarding sensitive information from encryption.

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