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Manage your inventory, orders, and returns across multiple sales channels
Power your warehouse operations with tools to enhance efficiency and accuracy
Auto-reconcile your marketplace payments, monitor fees, and gain in-depth analytics
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As an ecommerce seller, you juggle multiple platforms, each with its own intricate fee structure and payment schedule. Reconciling payments with sales becomes an endless struggle against spreadsheets.
Eshopbox combines years of experience handling millions of marketplace settlements, to perfect the reconciliation process and deploy it at scale. Don't let payment reconciliation hold your business back. Embrace the automation of ecommerce finance with Eshopbox platform.
Import your marketplace settlement report into Eshopbox as it is without making any changes to the file format or data. You don't have to spend time understanding different reports and spend time on Excel sheets.
Eshopbox reconciliation automates the arduous task of reading marketplace settlement reports and matching them with your sales. This significantly reduces manual effort and minimises errors.
During the matching process, we might find transactions that don't align. We'll alert you to these discrepancies for further investigation.
Sometimes, certain transactions are recorded incorrectly. Use our intuitive workflows to manage marketplace claims, get reimbursements or record any adjustments needed to reconcile the account.
Eshopbox gives you a comprehensive view of all your financial data across multiple marketplaces, enabling you to get better business insights and improve decision-making.
The feature supports automatic payment reconciliation for popular sales channels like Flipkart, Amazon, Myntra, TataCliq, and Nykaa using pre-built templates matching their report formats. We are also continuously adding pre-built templates for other platforms.
You can use a standard template for other sales channels, but you might need to convert their reports into the platform's standard format.
It's best to use the tool every time you get a payment from a sales channel. This way, you can regularly check for any mismatches and fix them quickly. Think of it like balancing your checkbook - the more often you do it, the easier it is to spot errors.
Can I use the payment reconciliation feature if I don't use the platform for order and return processing?
Yes, you can still use the payment reconciliation feature even if you don't use the platform for order and return processing. You can add payments, view sales, refunds, fees, and reimbursements summaries, see paid, refunded, and void orders, and track fees and settlement history. However, some features, such as tracking pending payments and overdue orders, or monitoring return statuses, will only be available with using the platform for order and return processing.
Eshopbox prioritizes complete reconciliation, which involves verifying payments against bank receipts. To ensure accuracy, the current system requires users to manually upload payment reports as they appear in their bank accounts. This eliminates the risk of missing payments that may have been initiated on the sales channel but not yet deposited. The process is designed to be user-friendly, allowing you to upload reports directly without any Excel manipulation.
However, Eshopbox recognizes that some users may prefer to skip bank receipt reconciliation. To accommodate this, a new feature is in development that will allow users to enable automatic fetching of payment reports for selected sales channels.
Currently, Eshopbox supports the reconciliation of orders for the past 30 days from the date you start using the platform. If you need to import reconciliation data from other tools or reconcile historical records beyond 30 days, Eshopbox offers professional data migration services for an additional fee. This service can help ensure that all your previous reconciliation data is accurately transferred and integrated into the Eshopbox platform.
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