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Manage your inventory, orders, and returns across multiple sales channels
Power your warehouse operations with tools to enhance efficiency and accuracy
Auto-reconcile your marketplace payments, monitor fees, and gain in-depth analytics
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Premium badges
Nationwide delivery with discounted shipping rates
Multi-channel inventory management
Marketplace automation
Ultra-fast order fulfillment from Eshopbox warehouses
Advanced Reports & Analytics
Live order tracking & customer notifications
Intelligent order routing & splitting
In-built SDD & NDD capability
Multi-channel orders & returns management
Simple, pay-as-you-go pricing. No setup fees or hidden fees.
Product information management
Product information management
Product information management
₹15,000 per month
30 days personalised onboarding setup
Dedicated customer success manager
Premium support & team training
A monthly fee for usage of the Eshopbox technology platform.
Eshopbox's web-based software offers comprehensive tools to manage multi-channel operations
Sync inventory, orders and returns with multiple sales channels
Leverage Eshopbox distributed warehouses to fulfill orders
Ship orders to nationwide customers with powerful built-in automation
includes 4000 orders
This fee varies depending on the customer's destination and the shipment's weight.
There are 3 shipping modes - Standard, Express and Prime.
This shipping mode uses ground transport for delivery of shipments to customers.
This shipping mode uses a combination of expedited ground and air transport for faster delivery of shipments to customers.
This shipping mode enables same day, next day delivery of shipments to customers.
There are 3 shipping modes:
Standard
for delivery of shipments to customers at a standard speed.
Express
for faster delivery of shipments to customers.
Prime
for same-day, next-day delivery.
Collect cash or any other mode of payment from customers at the time of delivery.
of the product bill value, whichever is higher.
Charges are applicable if the customer isn’t available to receive the shipment and it is returned back to the shipper's origin.
as the forward shipping fees
Charges are applicable if the customer wants doorstep pick up of the shipment to be returned to the shipper.
the forward shipping rates
Reimbursement for shipments that are lost or damaged in-transit. Conditions apply.
or product invoice value, whichever is lower.
This fee is charged for using Eshopbox Fulfillment centres to store and ship your products.
1.
All fees mentioned are on a per-unit basis.
2.
The Apparel category includes clothing and shoes that are worn or carried. Any product that doesn't fall under these categories (e.g., Health and beauty, Electronics, Food and beverages, etc.) will be considered Non-Apparel and subject to Non-Apparel pricing and handling.
3.
When batch tracking is enabled for your inventory at Eshopbox FC, a storage fee of ₹ 90 per bin per month applies. Batch tracking allows you to manage inventory by organizing items into specific batches or lots Learn more
4.
Eshopbox charges long-term storage fees (LTSF) for inventory kept in its fulfillment centers beyond set timeframes. These fees apply after 90 days (3 months) for Apparel and after 45 days (1.5 months) for Non-Apparel.
5.
Eshopbox provides packaging materials at an additional cost to ensure your products are packed and shipped safely to customers. Read How does packaging work at Eshopbox fulfilment locations to learn more. Packaging material costs may change periodically, and you will be notified of any rate updates.
6.
Eshopbox can pack your orders using your custom packaging at no additional cost. Your custom packaging can be stored at Eshopbox FCs for ₹900 per pallet per month.
7.
Eshopbox offers product kit assembly, combining multiple components into bundled packages. The fee is ₹1 per unit.
8.
Eshopbox can attach tag loops (plastic tags with scannable barcodes) to products during order processing for ₹4 per tag.
9.
All inventory sent to Eshopbox FCs must comply with our receiving guidelines. Read Preparing your products for the Eshopbox fulfilment centre to learn more. Additional fees may apply for inventory requiring special receiving, assessed case by case.
10.
Custom quotes are available for special tasks outside our standard services, such as repackaging products, gift wrapping, conducting detailed product inspections, or refurbishing products.
Additional services or features that you can choose to include with your Eshopbox subscription.
These add-ons enhance your experience and provide additional functionality to meet specific business needs. Each is designed to add extra value and flexibility to your ecommerce operations.
For high-value shipments, you can purchase extended insurance covering up to ₹10,00,000 in indemnity against loss or damage. Insurance fees are based on the item's declared value.
Learn more
of the product invoice value
Early COD settlement allows you to receive Cash-on-delivery (COD) payments faster than the standard settlement cycle. This service accelerates the cash flow of your business, providing quicker access to your funds.
Learn more
of the COD amount will be remitted within 2 days of the delivery date
of the COD amount will be remitted within 3 days of the delivery date
of the COD amount will be remitted within 4 days of the delivery date
The Eshopbox WhatsApp Engagement Suite lets you interact with customers via WhatsApp. You can send order tracking updates and important notifications, while customers can take immediate action through WhatsApp for faster resolution.
Learn more
The customer portal is a secure, Eshopbox-hosted page that enables your customers to manage their post-purchase experience.
Your plan includes one customer portal suitable for a single e-commerce website. You will require additional portals if you have multiple domains or e-commerce websites.
Your subscription includes access for up to 5 team members. For larger teams or organizations requiring more user accounts, additional team members can be added for a monthly fee.
Schedule a Demo to see it in action and we'll explain the perfect pricing just for your needs.
Schedule a callSay goodbye to procurement hassles. On-demand availability of packaging material for your marketplace and website orders
No need to buy and store packaging material in bulk, Eshopbox will keep packing your orders as they flow in and you only pay for what you use.
Corrugated boxes, poly bags, and paper bags are available to pack your products.
Cushioning materials like bubble wrap, corrugated sheets, and more are available to protect your products from damage.
Eshopbox lets you use your own branded boxes, mailers, and inserts. All you do is pay to store them.
Apply intelligent packaging rules to different SKUs to create unique unboxing experiences.
Cost optimisation
Powerful return tracking helps your track returns from creation to completion in the fulfilment centres.
Eshopbox identifies and inspects the items in your returns for damages or pilferages.
For damaged returns, get return information that helps you make an informed decision — to recall or dispose of the inventory.
Eshopbox repackages and re-stocks your returned products to make them sellable again.
Get Claim Filing Report (CFR) with all the required information like images, videos, and more to file for claims and recover losses.
of all ecommerce products are returned
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