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Manage your inventory, orders, and returns across multiple sales channels
Power your warehouse operations with tools to enhance efficiency and accuracy
Auto-reconcile your marketplace payments, monitor fees, and gain in-depth analytics
Resources
Don’t miss any return requests with an automated and simplified process of return creation
Our system automatically captures return requests from different marketplaces, websites, and customer portal. You can easily track the expected returns and what has already been received.
For any return request received over email or offline, quickly create returns with an easy-to-use interface designed for speed and accuracy.
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Easily create returns in bulk by uploading a CSV file with necessary details like their tracking ID, order ID and product SKU. This helps create multiple returns from diverse sources quickly.
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Optimize your return workflow with detailed quality checks, barcode tagging, disposal, and real-time tracking
Easily track your returns across all sales channels and locations in one place. Know which returns are expected at the warehouse, what’s received, what's damaged, what's passed quality check, and what's missing.
Effortlessly accept return shipments from the courier partner and provide acknowledgement, indicating whether the return shipment is received in good or tampered condition.
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- Inspect each returned item using our guided scan-based QC. You can also customize QC rules as needed.
- Grade returned items into categories, such as sellable, refurbishable, damaged, other items, or missing items.
Quickly process returns without scanning each item. You can simply mark the items as received along with their QC status. - it's that fast! Save time and hassle with our single-step return process.
Process returns received without their order details! Our system lets you create draft return entries, ensuring these items don't gather dust in your warehouse. This frees up stuck inventory and allows you to quickly restock for sale.
Automatically generate and attach unique barcodes to each returned item as it arrives, making it easier to identify and track the order details for the items you can't resell. This feature also helps you track the reason behind each non-sellable return item.
Quickly remove the returned items unsuitable for sale from the warehouse. These can be items that require refurbishing or disposal based on their quality check status.
Easily take pictures and videos as proof of damaged returns. This helps in filing claims on marketplaces and provides clear evidence for faster resolutions.
Make sure returns are handled on time by tracking return SLA with marketplaces and your online store. Our system clearly shows by what time quality checks on returns must be completed. This ensures you can process refunds and file claims without delay.
Track each return in real time from start to finish. Know when the return is expected, when it is received and in what condition it has been received. This helps you get a clear view of the return journey, keeping you informed every step of the way.
Receive alerts for any exceptions along your return journey. If there is an issue like returns received without order info, returns lost in transit, damaged items, or items missing, you’ll know right away.
Integrate seamlessly with your existing ERP and other business tools for streamlined operations and data synchronization, optimizing workflow efficiency.
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Optimize your return workflow with detailed quality checks, barcode tagging,
disposal, and real-time tracking
Access everything about your returns in-depth. This report helps you understand what's driving product returns and every detail of a return—from initiation to completion. It empowers you to identify areas to improve, leading to fewer returns and happier customers. You can use filters to find specific returns or export the complete report for further analysis.
Tracks how many returns are received at the warehouse without their order information. These returns are processed as draft returns, and you can resolve them later by matching their order details.
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Quickly file return claims on marketplaces with all the needed info and proofs required to file the claim in one place. This makes the process smooth and accurate, saving you time and trouble.
Track the removal of non-sellable returns and the reason for it- either they were damaged returns, or other brands' products received. This report tracks the removal process from start to finish and provides insights about their order ID, sales channel and unique barcode. You can also identify the responsible parties and find out why items are exiting your warehouse.
See how fast your team handles returns. This report shows how quickly each team member receives returns, performs QC, and sorts them into various categories, ensuring team productivity and accountability in case of any mishandling.
Our system allows you to request custom reports tailored to your business needs. Get the specific info you need to make smart decisions and grow strategically.
Get regular updates, like standard reports on orders, shipping, and delivery, or customized insights based on what you need. Automate important reports to stay efficient and have the info at your fingertips.
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